https://community.ee.co.uk/t5/Archived-Posts/New-sim-only-plan/m-p/965009#M310569 <P>On the 4th October I upgraded my sim only plan to a plan that was £23 a month but with an EE perk discount it was £18.40, I have been billed for the £23 and had a confirmation email stating that it will be £23 a month&nbsp;</P><P>This is also meant to come with BeatsX headphones for free but there is no sign of this</P><P>&nbsp;</P><P>Any help is appreciated&nbsp;</P> Fri, 09 Oct 2020 11:36:53 GMT Jameskemp 2020-10-09T11:36:53Z https://community.ee.co.uk/t5/Archived-Posts/New-sim-only-plan/m-p/965009#M310569 <P>On the 4th October I upgraded my sim only plan to a plan that was £23 a month but with an EE perk discount it was £18.40, I have been billed for the £23 and had a confirmation email stating that it will be £23 a month&nbsp;</P><P>This is also meant to come with BeatsX headphones for free but there is no sign of this</P><P>&nbsp;</P><P>Any help is appreciated&nbsp;</P> Fri, 09 Oct 2020 11:36:53 GMT https://community.ee.co.uk/t5/Archived-Posts/New-sim-only-plan/m-p/965009#M310569 Jameskemp 2020-10-09T11:36:53Z https://community.ee.co.uk/t5/Archived-Posts/New-sim-only-plan/m-p/965015#M310570 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1145688">@Jameskemp</a>&nbsp; &nbsp;You should receive a text around 14 days after you take out this tariff to claim the headphones. &nbsp; You’ll need to speak with customer services about the discount not being applied if you applied it at check out.&nbsp;</P> Fri, 09 Oct 2020 11:55:13 GMT https://community.ee.co.uk/t5/Archived-Posts/New-sim-only-plan/m-p/965015#M310570 Chris_B 2020-10-09T11:55:13Z