https://community.ee.co.uk/t5/Archived-Posts/XKO-number/m-p/963839#M310557 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1130623">@juliascott</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Did you receive an initial confirmation email?</P> <P>&nbsp;</P> <P>Your order number would be in this email.</P> <P>&nbsp;</P> <P>Jon</P> Tue, 06 Oct 2020 07:23:43 GMT Jon_K 2020-10-06T07:23:43Z https://community.ee.co.uk/t5/Archived-Posts/XKO-number/m-p/963733#M310556 <P>Hello,</P><P>&nbsp;</P><P>On Saturday I ordered an upgrade to my SIM only contract. Today I received an email from EE asking me to phone them with my XKO number. I have no idea what this is. Can you help?</P> Mon, 05 Oct 2020 18:26:06 GMT https://community.ee.co.uk/t5/Archived-Posts/XKO-number/m-p/963733#M310556 juliascott 2020-10-05T18:26:06Z https://community.ee.co.uk/t5/Archived-Posts/XKO-number/m-p/963839#M310557 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1130623">@juliascott</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Did you receive an initial confirmation email?</P> <P>&nbsp;</P> <P>Your order number would be in this email.</P> <P>&nbsp;</P> <P>Jon</P> Tue, 06 Oct 2020 07:23:43 GMT https://community.ee.co.uk/t5/Archived-Posts/XKO-number/m-p/963839#M310557 Jon_K 2020-10-06T07:23:43Z