https://community.ee.co.uk/t5/Archived-Posts/Trying-to-upgrade-my-SIM-only-package/m-p/962775#M310503 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/556524">@jacobw17</a>&nbsp; You need to allow 24 hours for it to swap over to the new tariff. &nbsp;If it’s not done by tomorrow give customer services a call.&nbsp;</P> Fri, 02 Oct 2020 17:34:44 GMT Chris_B 2020-10-02T17:34:44Z https://community.ee.co.uk/t5/Archived-Posts/Trying-to-upgrade-my-SIM-only-package/m-p/962763#M310502 <P>I have tried to upgrade my sim only package through the website and although it said a new sim is not necessary to access the new package, my ee still says that I am eligible for an upgrade and I haven't recieved any emails about it being processed?</P> Fri, 02 Oct 2020 17:03:01 GMT https://community.ee.co.uk/t5/Archived-Posts/Trying-to-upgrade-my-SIM-only-package/m-p/962763#M310502 jacobw17 2020-10-02T17:03:01Z https://community.ee.co.uk/t5/Archived-Posts/Trying-to-upgrade-my-SIM-only-package/m-p/962775#M310503 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/556524">@jacobw17</a>&nbsp; You need to allow 24 hours for it to swap over to the new tariff. &nbsp;If it’s not done by tomorrow give customer services a call.&nbsp;</P> Fri, 02 Oct 2020 17:34:44 GMT https://community.ee.co.uk/t5/Archived-Posts/Trying-to-upgrade-my-SIM-only-package/m-p/962775#M310503 Chris_B 2020-10-02T17:34:44Z