https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/962595#M310494 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1118023">@ghirl74</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>&nbsp;</P> <P>If you get in touch with our Mobile Care team on 150 from an EE phone or 0800 079 8586 from another phone, they can check the order has been returned and help you with your refund.</P> <P>&nbsp;</P> <P>Let me know how you get on <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Fri, 02 Oct 2020 09:50:14 GMT Leanne_T 2020-10-02T09:50:14Z https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/962521#M310493 <P>I recently decided to upgrade but when phone came I didn't like it so phoned ee and cancelled new contract and sent phone back. It has been over 14 days still no refund.&nbsp;</P> Fri, 02 Oct 2020 05:04:36 GMT https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/962521#M310493 ghirl74 2020-10-02T05:04:36Z https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/962595#M310494 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1118023">@ghirl74</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>&nbsp;</P> <P>If you get in touch with our Mobile Care team on 150 from an EE phone or 0800 079 8586 from another phone, they can check the order has been returned and help you with your refund.</P> <P>&nbsp;</P> <P>Let me know how you get on <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Fri, 02 Oct 2020 09:50:14 GMT https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/962595#M310494 Leanne_T 2020-10-02T09:50:14Z