topic Called to discuss order in Archived Posts

Called to discuss order

Clarelouise844 — Thu, 01 Oct 2020 22:12:11 GMT

Hi I am a fairly new EE customer and have added a iwatch on my account as a new line. I’ve had an email to ask me to call to discuss order, which I did. Was told everything is fine and I’ll receive confirmation and that it will be delivered tomorrow. No email or text yet and just wondering if there could be any issue such as credit check etc or would the advisor have told me. I didn’t screen shot the order number so I can’t track it. The advisor said it all went through but now wondering if I should expect delivery tomorrow?

Re: Called to discuss order

Christopher_G — Fri, 02 Oct 2020 09:02:06 GMT

Hi @Clarelouise844

Welcome to the community. 🙂

DPD will send you a message with details the day before and morning of delivery.

I hope you get it soon.

Chris