topic Re: Order Number in Archived Posts

Order Number

pratham_21 — Sun, 27 Sep 2020 14:47:40 GMT

I haven't received my order number in my order confirmation mail.

I ordered pay as you go sim 3 days ago and it hasn't delivered yet so I want to track it.

Chris_B — Sun, 27 Sep 2020 21:00:55 GMT

@pratham_21 SIM cards are sent out via Royal Mail 2nd class so there is no tracking information to give.

pratham_21 — Sun, 27 Sep 2020 21:07:00 GMT

then how to stay updated with my order except of those 'not so helpful' mails.

Katie_B — Mon, 28 Sep 2020 07:39:47 GMT

There is no way to track your SIM online, please allow 3-5 days for your SIM to be delivered.

If this is not with you by tomorrow then please come back and let us know,

Katie 🙂