topic Samsung Galaxy z fold 2 delays in Archived Posts

Samsung Galaxy z fold 2 delays

Madmags2020 — Wed, 16 Sep 2020 09:05:34 GMT

Hi i have the Z Fold 2 on pre order from EE but found out yesterday that samsung are having troubles with the pre orders and some ppl have received txts and emails saying delivery now the 23rd and some saying the 2nd oct.... Does anyone know if this is same with EE as will just cancel the pre order if its delayed

#FreeBudsLive4ZFold2Delay

Re: Samsung Galaxy z fold 2 delays

mazzabul — Wed, 16 Sep 2020 13:47:11 GMT

I think EE will have their own allocation so we might not be affected, when did you pre order?

Re: Samsung Galaxy z fold 2 delays

ChemicalDan — Thu, 17 Sep 2020 09:10:22 GMT

Been in talks all week with EE. Told all week up to today that I would be receiving it tomorrow and that there is no issues.

Called up today asking about the device since I haven't received any dispatch notice.

EE said they are now not sure if it's arriving tomorrow and probably won't be dispatched till tomorrow as they haven't got any stock till tomorrow.

None of this makes sense. Im either getting it tomorrow or I'm not. Annoying to say the least after being told its arriving tomorrow all week.

Re: Samsung Galaxy z fold 2 delays

ChemicalDan — Thu, 17 Sep 2020 14:48:58 GMT

Hey there is a discussion on the link I've put in this post. We have just tagged all the support staff to get a clear update on what is going on following all the miscommunication from the EE support agents.

https://community.ee.co.uk/t5/My-orders/Samsung-galaxy-fold-z-release/m-p/956883#M37328

Re: Samsung Galaxy z fold 2 delays

Micpaul — Tue, 22 Sep 2020 15:10:04 GMT

hey i have just got my fold today can't wait to get home!!!!!!!!

Re: Samsung Galaxy z fold 2 delays

Alex_S — Tue, 22 Sep 2020 15:17:24 GMT

Hi @Micpaul,

This is exciting news!!!

I hope you are on your way home soon.

Come back and let us know what you think of it!

Alex 🙂

Re: Samsung Galaxy z fold 2 delays

Micpaul — Tue, 22 Sep 2020 15:21:20 GMT

Ok will doSent from my Samsung Galaxy smartphone.