https://community.ee.co.uk/t5/Archived-Posts/not-received-my-order/m-p/956284#M310243 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1064818">@HannahS1993</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Did you receive a confirmation email, which contains an order number?</P> <P>&nbsp;</P> <P>Jon</P> Tue, 15 Sep 2020 14:43:37 GMT Jon_K 2020-09-15T14:43:37Z https://community.ee.co.uk/t5/Archived-Posts/not-received-my-order/m-p/956232#M310242 <P>i upgraded my plan on the 10th of September, my phone got dispatched on the 11th with estimated delivery on the 14th and it still hasn't arrived and i haven't received any email updates either. the other big problem is my phone decided to die on me so i cant see if i have had any text messages from the delivery company. is there any way i can get around&nbsp; this. thank you</P> Tue, 15 Sep 2020 12:36:46 GMT https://community.ee.co.uk/t5/Archived-Posts/not-received-my-order/m-p/956232#M310242 HannahS1993 2020-09-15T12:36:46Z https://community.ee.co.uk/t5/Archived-Posts/not-received-my-order/m-p/956284#M310243 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1064818">@HannahS1993</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Did you receive a confirmation email, which contains an order number?</P> <P>&nbsp;</P> <P>Jon</P> Tue, 15 Sep 2020 14:43:37 GMT https://community.ee.co.uk/t5/Archived-Posts/not-received-my-order/m-p/956284#M310243 Jon_K 2020-09-15T14:43:37Z