topic When will I receive my upgrade in Archived Posts

When will I receive my upgrade

Markymark0906 — Sat, 12 Sep 2020 08:59:51 GMT

I ordered my Samsung s20+ about 3 days ago and received my confirmation email but still haven't heard anything back about when it will be delivered?

Christopher_G — Sat, 12 Sep 2020 14:00:43 GMT

Welcome to the community.

Was the phone showing that it was in stock at the time you ordered? DPD usually send you a message the day before delivery.

Chris

Markymark0906 — Sat, 12 Sep 2020 14:38:34 GMT

Yeah it was in stock and said usually dispatched in 1 day it was the black Samsung s20 +

Christopher_G — Sun, 13 Sep 2020 06:48:48 GMT

I'd recommend speaking to our Mobile Care team so they can check your order.

Let us know how you get on.

Chris