topic Re: providing Photo ID after having ordered my device to a PO box service? in Archived Posts

providing Photo ID after having ordered my device to a PO box service?

repofireland — Sat, 05 Sep 2020 16:59:24 GMT

Hey -

I'm from the Republic of Ireland and I'm planning on moving to the UK soon and figured I would just order a phone from a UK network as presumably it couldn't be too difficult - however a couple hours after placing my order I have noticed that a form of photo ID is required for delivery, which I cannot provide in person as my order is being delivered to a PO box//courier service.

Is there an alternative way of confirming my identity?

Re: providing Photo ID after having ordered my device to a PO box service?

Chris_B — Sat, 05 Sep 2020 17:48:36 GMT

@repofireland Photo ID has to be shown this can be by the person who takes delivery of the device it’s doesn’t have to be you or your ID.

Re: providing Photo ID after having ordered my device to a PO box service?

repofireland — Sat, 05 Sep 2020 21:10:48 GMT

@Chris_B So even if the recipient doesn't have the same surname it'll still be handed over for the next leg of the delivery?

Re: providing Photo ID after having ordered my device to a PO box service?

Katie_B — Mon, 07 Sep 2020 13:50:08 GMT

Hi @repofireland.

The person at the address must have a valid ID which would require the same surname.

Katie 🙂