topic Order delivery in Archived Posts

Order delivery

Dmrolfe — Mon, 07 Sep 2020 07:14:56 GMT

Hello,

I placed an order on the 25th August and still no delivery date.

Order tracking not working.

When can I expect my new phone.

Leanne_T — Mon, 07 Sep 2020 10:06:46 GMT

Welcome to the community.

Did you receive an email confirming your order?

Could you let me know the phone you have ordered, including the size and colour?

Thanks 🙂

Leanne.

Dmrolfe — Mon, 07 Sep 2020 10:11:00 GMT

Hello, yes I have the confirmation email. I ordered a Samsung galaxy s20 in cosmic grey 128gb.

Leanne_T — Mon, 07 Sep 2020 10:17:02 GMT

Thanks for the quick reply.

I would suggest giving us a call on 150, they can check the order for you and give you an update on when this will be delivered.

Thanks 🙂

Leanne.