https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/952502#M310141 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/857615">@Ianhalsall86</a></P> <P>&nbsp;</P> <P>I am very sorry to hear your upgrade has not been delivered.</P> <P>&nbsp;</P> <P>If you give us a call on 150 our Mobile Care team will be able to check the order for you and give you an update on the delivery.</P> <P>&nbsp;</P> <P>Thanks.</P> <P>&nbsp;</P> <P>Leanne.</P> Fri, 04 Sep 2020 08:08:13 GMT Leanne_T 2020-09-04T08:08:13Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/952396#M310140 <P>Just enquiring if anyone had the situation where you do a free upgrade and no upfront phone cost why you swap your mobile phone it says a delivery slot which should have been 2 till 4 today de4 expert delivery not received any email or nothing</P> Thu, 03 Sep 2020 18:11:35 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/952396#M310140 Ianhalsall86 2020-09-03T18:11:35Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/952502#M310141 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/857615">@Ianhalsall86</a></P> <P>&nbsp;</P> <P>I am very sorry to hear your upgrade has not been delivered.</P> <P>&nbsp;</P> <P>If you give us a call on 150 our Mobile Care team will be able to check the order for you and give you an update on the delivery.</P> <P>&nbsp;</P> <P>Thanks.</P> <P>&nbsp;</P> <P>Leanne.</P> Fri, 04 Sep 2020 08:08:13 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/952502#M310141 Leanne_T 2020-09-04T08:08:13Z