https://community.ee.co.uk/t5/Archived-Posts/No-delivery/m-p/952267#M310138 <P>Hi there,&nbsp;</P><P>&nbsp;</P><P>I upgraded my plan last Tuesday and ordered online. It said on the confirmation email it should be despatched the next working day and will receive a text. It’s been over a week and I’ve received nothing. I called 150 a couple of times, been on hold for almost an hour then get the phone out down on me.&nbsp;<BR /><BR /></P><P>I am tempted to just leave and cancel my whole plan/upgrade as I’ve spent a lot of money on this new plan and doesn’t seem worth it.</P><P>&nbsp;</P><P>hope you can help!&nbsp;<BR /><BR /></P><P>thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> x</P> Thu, 03 Sep 2020 15:22:01 GMT Moggymoo1968 2020-09-03T15:22:01Z https://community.ee.co.uk/t5/Archived-Posts/No-delivery/m-p/952267#M310138 <P>Hi there,&nbsp;</P><P>&nbsp;</P><P>I upgraded my plan last Tuesday and ordered online. It said on the confirmation email it should be despatched the next working day and will receive a text. It’s been over a week and I’ve received nothing. I called 150 a couple of times, been on hold for almost an hour then get the phone out down on me.&nbsp;<BR /><BR /></P><P>I am tempted to just leave and cancel my whole plan/upgrade as I’ve spent a lot of money on this new plan and doesn’t seem worth it.</P><P>&nbsp;</P><P>hope you can help!&nbsp;<BR /><BR /></P><P>thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> x</P> Thu, 03 Sep 2020 15:22:01 GMT https://community.ee.co.uk/t5/Archived-Posts/No-delivery/m-p/952267#M310138 Moggymoo1968 2020-09-03T15:22:01Z https://community.ee.co.uk/t5/Archived-Posts/No-delivery/m-p/952365#M310139 <P>Hi and welcome to the community, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1027443">@Moggymoo1968</a></P> <P>&nbsp;</P> <P>I've sent you a <A href="https://community.ee.co.uk/t5/notes/privatenotespage" target="_blank">private message</A> to get some information from you.</P> <P>&nbsp;</P> <P>Please have a look and get back to me.</P> <P>&nbsp;</P> <P>Chris</P> Thu, 03 Sep 2020 17:20:29 GMT https://community.ee.co.uk/t5/Archived-Posts/No-delivery/m-p/952365#M310139 Christopher_G 2020-09-03T17:20:29Z