topic Re: Awaiting dispatch message in Archived Posts

Awaiting dispatch message

Snoddy97 — Sun, 30 Aug 2020 07:42:43 GMT

I ordered my new samsung note yesterday (saturday) and was wondering how soon i should expect to get a dispatch message as i know some placed dont include sundays of that makes sense, thanks.

Re: Awaiting dispatch message

Alex_S — Sun, 30 Aug 2020 10:00:06 GMT

Hi @Snoddy97,

Welcome to the community 🙂

Did the website show an estimated dispatch for the phone?

If you can let me know the colour and size variant you ordered I can check the stock and estimated dispatch on the website.

Alex 🙂

Re: Awaiting dispatch message

Snoddy97 — Sun, 30 Aug 2020 10:10:33 GMT

Hi it only shows that the order is being processed and is waiting to be dispatched, no estimated times. The phone is a Samsung Galaxy Note20 Ultra 5G 256GB Mystic Black.

Re: Awaiting dispatch message

Alex_S — Sun, 30 Aug 2020 10:15:49 GMT

Hi @Snoddy97,

Thanks for getting back to me.

The EE Shop shows that dispatch is within 1 day.

As soon as your order is processed, you will receive your confirmation email and your delivery details. Once you have your order tracking number, you can track your delivery online.

Alex 🙂