https://community.ee.co.uk/t5/Archived-Posts/Still-waiting-for-order-delivery-date/m-p/950232#M310099 <P>Hi @acol22</P> <P>&nbsp;</P> <P>Welcome to the community and thanks for ordering.</P> <P>&nbsp;</P> <P>If the phone you ordered was in stock, you should have received it by now.</P> <P><BR /> Our Mobile Care team have access to your account and will be able to check the order for you. I recommend <A href="https://ee.co.uk/help/get-in-touch" target="_blank">getting in touch</A> with them.</P> <P>&nbsp;</P> <P>Let us know what happens.</P> <P><BR /> Chris</P> Sat, 29 Aug 2020 08:26:30 GMT Christopher_G 2020-08-29T08:26:30Z https://community.ee.co.uk/t5/Archived-Posts/Still-waiting-for-order-delivery-date/m-p/950180#M310098 <P>I ordered a new phone (upgrade) 5 days ago. Order confirmed by email but no delivery date sent and no tracking information available. Can somebody help please? Thanks</P> Sat, 29 Aug 2020 00:18:11 GMT https://community.ee.co.uk/t5/Archived-Posts/Still-waiting-for-order-delivery-date/m-p/950180#M310098 alcol22 2020-08-29T00:18:11Z https://community.ee.co.uk/t5/Archived-Posts/Still-waiting-for-order-delivery-date/m-p/950232#M310099 <P>Hi @acol22</P> <P>&nbsp;</P> <P>Welcome to the community and thanks for ordering.</P> <P>&nbsp;</P> <P>If the phone you ordered was in stock, you should have received it by now.</P> <P><BR /> Our Mobile Care team have access to your account and will be able to check the order for you. I recommend <A href="https://ee.co.uk/help/get-in-touch" target="_blank">getting in touch</A> with them.</P> <P>&nbsp;</P> <P>Let us know what happens.</P> <P><BR /> Chris</P> Sat, 29 Aug 2020 08:26:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Still-waiting-for-order-delivery-date/m-p/950232#M310099 Christopher_G 2020-08-29T08:26:30Z