topic Order confirmed but no delivery date. in Archived Posts

Order confirmed but no delivery date.

958fot — Fri, 28 Aug 2020 07:10:17 GMT

I placed an upgrade order on 25th August and have email confirming order. I chose super fast delivery when upgrading and it gave me a slot on 27th August but nothing has arrived and no text or communication from EE.

Re: Order confirmed but no delivery date.

Leanne_T — Fri, 28 Aug 2020 09:07:47 GMT

Morning @958fot

Thanks for coming here.

Was the phone showing in stock?

Speak soon 🙂

Leanne.

Re: Order confirmed but no delivery date.

958fot — Fri, 28 Aug 2020 09:13:45 GMT

Yes it was showing in stock and let me choose a time and date delivery slot. The email says they’re getting it ready and will let me know when it’s sent out.

Re: Order confirmed but no delivery date.

Leanne_T — Fri, 28 Aug 2020 09:46:21 GMT

Hi @958fot

Thanks for coming back to me.

I would suggest getting in touch with our Mobile Care team, they can look into the order for you and give you an update.

Thanks 🙂

Leanne.