topic Re: Phone delivery in Archived Posts

Phone delivery

Elszu1986 — Wed, 26 Aug 2020 19:27:56 GMT

Good evening, I've ordered (25.08) my phone (Oppo Find x2 Pro) and after the "Thanks for your order" email from EE I have not received any update. The email says that:

Now in stock. Usually dispatched within 1 day to you.

https://myaccount.ee.co.uk/app/order-hub

Sorry, we can't show your order details right now.
Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

Is it in stock or no?

Re: Phone delivery

Northerner — Wed, 26 Aug 2020 20:06:38 GMT

Hi @Elszu1986

There is no account access on these forums. You will need to speak to EE CS on 150 about this issue.

Thanks

Re: Phone delivery

Elszu1986 — Thu, 27 Aug 2020 10:23:46 GMT

I've been spending over 40 minutes on "150" and nothing. Live chat is a joke 😉

Re: Phone delivery

Elszu1986 — Thu, 27 Aug 2020 10:55:05 GMT

After 70 minutes my problem is solved 🤣

Re: Phone delivery

Leanne_T — Thu, 27 Aug 2020 11:33:58 GMT

Hi @Elszu1986

Thanks for coming back and letting us know, I am sorry this took time to get sorted.

Thanks.

Leanne.