https://community.ee.co.uk/t5/Archived-Posts/UPGRADE-no-confirmation-plan-changed/m-p/947111#M309993 <BLOCKQUOTE><P>I have recently upgraded my phone and pre ordered the galaxy note 20 Ultra, The first order(even though I changed my address online) Did not go threw properly due to incorrect address. I have I have phone earlier today to ask about the upgrade and was told this so they reordered my phone and started the new plan. I have rang back a hour ago to check as I received no confirmation email. I have They then told me the plan has been changed but my phone was not ordered correctly. I have now apparently got the phone ordered (Third time on phone again to advisor). I have I STILL HAVE No confirmation email! What should I do?&nbsp;</P></BLOCKQUOTE> Fri, 21 Aug 2020 18:29:27 GMT steparkin2010 2020-08-21T18:29:27Z https://community.ee.co.uk/t5/Archived-Posts/UPGRADE-no-confirmation-plan-changed/m-p/947111#M309993 <BLOCKQUOTE><P>I have recently upgraded my phone and pre ordered the galaxy note 20 Ultra, The first order(even though I changed my address online) Did not go threw properly due to incorrect address. I have I have phone earlier today to ask about the upgrade and was told this so they reordered my phone and started the new plan. I have rang back a hour ago to check as I received no confirmation email. I have They then told me the plan has been changed but my phone was not ordered correctly. I have now apparently got the phone ordered (Third time on phone again to advisor). I have I STILL HAVE No confirmation email! What should I do?&nbsp;</P></BLOCKQUOTE> Fri, 21 Aug 2020 18:29:27 GMT https://community.ee.co.uk/t5/Archived-Posts/UPGRADE-no-confirmation-plan-changed/m-p/947111#M309993 steparkin2010 2020-08-21T18:29:27Z https://community.ee.co.uk/t5/Archived-Posts/UPGRADE-no-confirmation-plan-changed/m-p/947214#M309994 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/976709">@steparkin2010</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>The last time you spoke with an advisor what did they state the next steps would be?</P> <P>&nbsp;</P> <P>Speak soon,&nbsp;</P> <P>&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 22 Aug 2020 07:18:04 GMT https://community.ee.co.uk/t5/Archived-Posts/UPGRADE-no-confirmation-plan-changed/m-p/947214#M309994 Katie_B 2020-08-22T07:18:04Z