topic Re: Delivery in Archived Posts

Delivery

Sergio13 — Wed, 19 Aug 2020 12:46:08 GMT

hi , I place my order 16th and still waiting , I received confirmation email only and nothing about delivery

Katie_B — Wed, 19 Aug 2020 14:39:13 GMT

Good Afternoon @Sergio13.

Thanks for ordering with us.

What phone did you order?

Please also provide colour and memory size.

Speak soon,

Katie 🙂

Sergio13 — Wed, 19 Aug 2020 14:44:44 GMT

It wasn’t phone , I add to my plan accessory- PlayStation 4 bundle

Katie_B — Wed, 19 Aug 2020 14:47:53 GMT

Thanks for confirming @Sergio13.

I can see this product is in stock.

I would recommend giving us a call so our customer service team can look into this further for you.

Katie 🙂

Sergio13 — Wed, 19 Aug 2020 15:06:53 GMT

Can you check by order number please ? xko*********, order date 16Aug . Thanks

Mod edit:[Please do not post personal information on the community.]

Katie_B — Wed, 19 Aug 2020 15:05:11 GMT

We have no account access here on the community.

Please call 150 from your EE handset and a member of our customer care team will certainly look into this for you.

Katie 🙂