topic Re: Upgrade delivery in Archived Posts

Upgrade delivery

Profile closed — Wed, 12 Aug 2020 15:20:19 GMT

so I ordered my upgrade yesterday and got a text saying dpd would deliver today. I chose my hour time slot and ive had nothing. The tracking keeps saying its on its way to the depot. I've spoke to dpd and they have just said to check with the sender as the tracking hasn't changed since early hours of this morning

Re: Upgrade delivery

Jon_K — Wed, 12 Aug 2020 17:02:32 GMT

Hi @Profile closed.

Welcome to the community.

Has your one hour time slot passed?

Do you have a link in the text from DPD that allows you to change your delivery?

Jon

Re: Upgrade delivery

Profile closed — Wed, 12 Aug 2020 17:13:22 GMT

Yes I think I do. Would you advice changing it to tomorrow

Re: Upgrade delivery

Jon_K — Wed, 12 Aug 2020 17:22:32 GMT

Thanks @Profile closed.

Does it allow you to alter the delivery time/date?

Does it show as a failed delivery, or not yet attempted?

Jon

Re: Upgrade delivery

Profile closed — Wed, 12 Aug 2020 18:02:13 GMT

Its let me change the delivery to tomorrow but its just saying your delivery is on its way to our depot.

Re: Upgrade delivery

Katie_B — Thu, 13 Aug 2020 07:15:52 GMT

Hello @Profile closed.

Has this updated this morning with further delivery information?

Katie 🙂

Re: Upgrade delivery

Profile closed — Thu, 13 Aug 2020 18:55:22 GMT

Phone arrived this morning so all sorted