topic Re: Dispatch in Archived Posts

Dispatch

Kay306 — Mon, 10 Aug 2020 09:39:39 GMT

Hi. I ordered new phone on Thursday and was told it would be next day however it is looking like it still hasn’t been dispatched. Why is this?

Leanne_T — Mon, 10 Aug 2020 12:32:24 GMT

Welcome to the community.

Did you receive a confirmation email?

What phone did you order?

Speak soon 🙂

Leanne.

Kay306 — Mon, 10 Aug 2020 15:01:54 GMT

Order number:
0013500561iPhone 7 128GB Rose Gold No confirmation email received though. Regards Kayleigh

Sent from my iPhone

Leanne_T — Tue, 11 Aug 2020 08:26:15 GMT

Thanks for coming back to me.

If you give us a call our Mobile Care team will be able to check the order for you and give you an update.

Thanks.

Leanne.