Ordered the iPhone 11pro, but not available to track

gigi00 — Tue, 04 Aug 2020 08:16:16 GMT

I ordered the iPhone 11pro over 24 hours ago, it said it was in stock.

Initial payment has been taken from my account and I got a successful email when I placed the order, but nothing since. Tracker is saying it can’t track my order right now.

Re: Ordered the iPhone 11pro, but not available to track

Leanne_T — Tue, 04 Aug 2020 10:40:27 GMT

Hi there @gigi00

Thanks for posting on the community 🙂

Once your order has been processed you will receive another email from us, and you will get a text message from DPD the day before your phone is going to be delivered.

If you would like your order looked into, please give us a call on either 150 from an EE phone, or if you are a new customer you can call us on 0800 956 6000 and our sales team will check this for you 🙂

Leanne.

topic Ordered the iPhone 11pro, but not available to track in Archived Posts

Ordered the iPhone 11pro, but not available to track

Re: Ordered the iPhone 11pro, but not available to track