topic Re: My return jiffy bag has not arrived in Archived Posts https://community.ee.co.uk/t5/Archived-Posts/My-return-jiffy-bag-has-not-arrived/m-p/931116#M309305 <P>Hi Jon</P><P>&nbsp;</P><P>i’d love to but can’t get through on the phone. I don’t understand why I can’t request one online.&nbsp;</P> Thu, 09 Jul 2020 19:26:42 GMT Totty 2020-07-09T19:26:42Z My return jiffy bag has not arrived https://community.ee.co.uk/t5/Archived-Posts/My-return-jiffy-bag-has-not-arrived/m-p/931001#M309303 <P>I have left EE and called a few weeks ago to request a jifft bag to return my TV box. Nothing has arrived. What can I do?</P> Thu, 09 Jul 2020 14:52:05 GMT https://community.ee.co.uk/t5/Archived-Posts/My-return-jiffy-bag-has-not-arrived/m-p/931001#M309303 Totty 2020-07-09T14:52:05Z Re: My return jiffy bag has not arrived https://community.ee.co.uk/t5/Archived-Posts/My-return-jiffy-bag-has-not-arrived/m-p/931078#M309304 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/847440">@Totty</a>.</P> <P>&nbsp;</P> <P>I'm sorry to hear this hasn't arrived.</P> <P>&nbsp;</P> <P>I'd recommend getting back in touch with our <A href="https://ee.co.uk/help/help-new/get-in-touch?mboxSession=18a2c8b2fe1e4476a9f24eb200e704e2&amp;adobe_mc_sdid=SDID%3D31420A2F14D7F202-30321890AC8531F0%7CMCORGID%3D20E5776A5244554D0A490D44%40AdobeOrg%7CTS%3D1585724489" target="_blank">Customer Care team</A> so they can send this again.</P> <P>&nbsp;</P> <P>Jon</P> Thu, 09 Jul 2020 17:24:58 GMT https://community.ee.co.uk/t5/Archived-Posts/My-return-jiffy-bag-has-not-arrived/m-p/931078#M309304 Jon_K 2020-07-09T17:24:58Z Re: My return jiffy bag has not arrived https://community.ee.co.uk/t5/Archived-Posts/My-return-jiffy-bag-has-not-arrived/m-p/931116#M309305 <P>Hi Jon</P><P>&nbsp;</P><P>i’d love to but can’t get through on the phone. I don’t understand why I can’t request one online.&nbsp;</P> Thu, 09 Jul 2020 19:26:42 GMT https://community.ee.co.uk/t5/Archived-Posts/My-return-jiffy-bag-has-not-arrived/m-p/931116#M309305 Totty 2020-07-09T19:26:42Z Re: My return jiffy bag has not arrived https://community.ee.co.uk/t5/Archived-Posts/My-return-jiffy-bag-has-not-arrived/m-p/931309#M309306 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/847440">@Totty</a>.</P> <P>&nbsp;</P> <P>It's not possible to request this online.</P> <P>&nbsp;</P> <P>Our Customer Care team may be busier than usual, but please be patient and an advisor will be able to help you.</P> <P>&nbsp;</P> <P>Jon</P> Fri, 10 Jul 2020 10:05:49 GMT https://community.ee.co.uk/t5/Archived-Posts/My-return-jiffy-bag-has-not-arrived/m-p/931309#M309306 Jon_K 2020-07-10T10:05:49Z