topic Re: Two orders one phone delivered heard nothing on the other. xko280224679 in Archived Posts

Two orders one phone delivered heard nothing on the other. xko280224679

CJ57 — Tue, 07 Jul 2020 15:23:43 GMT

Hi. raised two orders with different delivery addresses one has been delivered but I've heard nothing about the other one.

order ref. xko280224679

Re: Two orders one phone delivered heard nothing on the other. xko280224679

Jon_K — Tue, 07 Jul 2020 17:12:09 GMT

Hi @CJ57.

Welcome to the community.

Have you tried using our online order tracker to get an update on this?

Jon

Re: Two orders one phone delivered heard nothing on the other. xko280224679

CJ57 — Tue, 07 Jul 2020 17:56:46 GMT

I have tried the tracker and received this.

Sorry, we can't show your order details right now.

Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

Re: Two orders one phone delivered heard nothing on the other. xko280224679

James_B — Wed, 08 Jul 2020 08:07:53 GMT

Hi @CJ57,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to check the status of your second order if you get in touch.

Thanks

James