https://community.ee.co.uk/t5/Archived-Posts/Upgrade-not-appearing/m-p/930089#M309242 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/842348">@KamikazeBassi</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I'd recommend contacting our <A href="https://ee.co.uk/help/help-new/get-in-touch?mboxSession=18a2c8b2fe1e4476a9f24eb200e704e2&amp;adobe_mc_sdid=SDID%3D31420A2F14D7F202-30321890AC8531F0%7CMCORGID%3D20E5776A5244554D0A490D44%40AdobeOrg%7CTS%3D1585724489" target="_blank">Customer Care team</A> so they can check your account and make sure it is set up correctly.</P> <P>&nbsp;</P> <P>Jon</P> Tue, 07 Jul 2020 17:13:40 GMT Jon_K 2020-07-07T17:13:40Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-not-appearing/m-p/930045#M309241 <P>Hi,</P><P>&nbsp;</P><P>I have upgraded my sim only contract from to 100gb on 14th June. &nbsp; I have had emails confirming the order and the upgrade...but myEE still says 20gb. &nbsp;</P><P>&nbsp;</P><P>Can you get this resolved?&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 07 Jul 2020 15:43:53 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-not-appearing/m-p/930045#M309241 KamikazeBassi 2020-07-07T15:43:53Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-not-appearing/m-p/930089#M309242 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/842348">@KamikazeBassi</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I'd recommend contacting our <A href="https://ee.co.uk/help/help-new/get-in-touch?mboxSession=18a2c8b2fe1e4476a9f24eb200e704e2&amp;adobe_mc_sdid=SDID%3D31420A2F14D7F202-30321890AC8531F0%7CMCORGID%3D20E5776A5244554D0A490D44%40AdobeOrg%7CTS%3D1585724489" target="_blank">Customer Care team</A> so they can check your account and make sure it is set up correctly.</P> <P>&nbsp;</P> <P>Jon</P> Tue, 07 Jul 2020 17:13:40 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-not-appearing/m-p/930089#M309242 Jon_K 2020-07-07T17:13:40Z