https://community.ee.co.uk/t5/Archived-Posts/Mismatch-for-upgrade/m-p/929893#M309229 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/842006">@Atanner95</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>Which number did you call?</P> <P>&nbsp;</P> <P>Have you been able to get through to a member of the team as of now?</P> <P>&nbsp;</P> <P>Katie.</P> Tue, 07 Jul 2020 09:37:41 GMT Katie_B 2020-07-07T09:37:41Z https://community.ee.co.uk/t5/Archived-Posts/Mismatch-for-upgrade/m-p/929845#M309228 <P>Yesterday I tried to upgrade my phone by paying a fee. It all went through then I received a email saying a miss match and to phone the number. I have tried all day yesterday and this morning to get through! I either get they are busy or they are shut? Even though they open at 8am? I understand they are busy. But this could be resolved through email or text etc. I type in my order number and nothing comes up.&nbsp;<BR /><BR /></P><P>can someone help?&nbsp;</P> Tue, 07 Jul 2020 07:16:07 GMT https://community.ee.co.uk/t5/Archived-Posts/Mismatch-for-upgrade/m-p/929845#M309228 Atanner95 2020-07-07T07:16:07Z https://community.ee.co.uk/t5/Archived-Posts/Mismatch-for-upgrade/m-p/929893#M309229 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/842006">@Atanner95</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>Which number did you call?</P> <P>&nbsp;</P> <P>Have you been able to get through to a member of the team as of now?</P> <P>&nbsp;</P> <P>Katie.</P> Tue, 07 Jul 2020 09:37:41 GMT https://community.ee.co.uk/t5/Archived-Posts/Mismatch-for-upgrade/m-p/929893#M309229 Katie_B 2020-07-07T09:37:41Z