topic Re: Waiting for new phone, no updates in Archived Posts

Waiting for new phone, no updates

Hilsrk — Fri, 03 Jul 2020 15:14:02 GMT

Hi, I upgraded online last Friday. I had a confirmation email and nothing since. Nothing was said that there might be a delay...I double checked this. Is it possible to find out if the order will be coming soon current device is struggling?

Many thanks!

Re: Waiting for new phone, no updates

Profile closed — Fri, 03 Jul 2020 15:51:44 GMT

Hi @Hilsrk

Welcome to the EE Community,

you can track your order by clicking on the link below.

TRACK MY ORDER

If the tracker doesnt display any information call freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

Thanks,

David.