topic Re: Order in Archived Posts

Order

GracieEE — Tue, 30 Jun 2020 20:14:42 GMT

My order, i placed an order yesterday I got the email but nothing since. Any suggestions please. I dont know how to check? Thank you in advance.

Re: Order

GracieEE — Tue, 30 Jun 2020 17:47:02 GMT

I placed an order yesterday got initial email but not heard anything since. Any suggestions. Thank you.

Re: Order

Profile closed — Tue, 30 Jun 2020 20:23:34 GMT

Hi @GracieEE

Welcome to the EE Community,

you can track your order by clicking the link below.

TRACK MY ORDER

If the tracker doesnt display any information call freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

Thanks,

David.

Re: Order

GracieEE — Tue, 30 Jun 2020 20:25:37 GMT

It's a small business order so different reference number.

Re: Order

GracieEE — Tue, 30 Jun 2020 20:30:20 GMT

It only has order reference.

Re: Order

GracieEE — Tue, 30 Jun 2020 20:33:45 GMT

You have entered an invalid order reference. Is what I get when I try to track?

Re: Order

Christopher_G — Wed, 01 Jul 2020 07:20:10 GMT

Hi @GracieEE

Welcome to the community.

I'd recommend calling our Small Business Mobile Care team so they can check your order for you.

Let us know how you get on.

Chris