https://community.ee.co.uk/t5/Archived-Posts/Has-my-order-gone-through/m-p/926496#M309072 <P>I ordered an upgrade of my phone yesterday from the huawei mate 20 lite to Samsung S20. I got an email confirming the order but I'm unable to track it and no money has been taken out.&nbsp;</P> Tue, 30 Jun 2020 09:38:09 GMT FearBanshee 2020-06-30T09:38:09Z https://community.ee.co.uk/t5/Archived-Posts/Has-my-order-gone-through/m-p/926496#M309072 <P>I ordered an upgrade of my phone yesterday from the huawei mate 20 lite to Samsung S20. I got an email confirming the order but I'm unable to track it and no money has been taken out.&nbsp;</P> Tue, 30 Jun 2020 09:38:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Has-my-order-gone-through/m-p/926496#M309072 FearBanshee 2020-06-30T09:38:09Z https://community.ee.co.uk/t5/Archived-Posts/Has-my-order-gone-through/m-p/926567#M309073 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/834487">@FearBanshee</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>You won't be able to track your order until it has been dispatched.</P> <P>&nbsp;</P> <P>DPD will send you a text message with tracking details as soon as your delivery slot is confirmed.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Tue, 30 Jun 2020 11:43:14 GMT https://community.ee.co.uk/t5/Archived-Posts/Has-my-order-gone-through/m-p/926567#M309073 James_B 2020-06-30T11:43:14Z