topic Re: Ordered an add on accessory still had no dispatch info in Archived Posts

Ordered an add on accessory still had no dispatch info

tylagismo2 — Sat, 27 Jun 2020 11:42:54 GMT

So I ordered Breath of the wild for the switch as an add on accessory days ago the pre payment came out and they sent a confirmation email and order number but I can't track anything and I've had absolutely no more emails about dispatch or even delays for dispatch which I would understand

Anyone else had similar issues?

Re: Ordered an add on accessory still had no dispatch info

James_B — Sun, 28 Jun 2020 10:12:05 GMT

Hi @tylagismo2,

Welcome to the EE Community. 🙂

When did you place your order?

You should receive tracking details as soon as your delivery slot is confirmed.

Thanks

James

Re: Ordered an add on accessory still had no dispatch info

tylagismo2 — Sun, 28 Jun 2020 23:07:48 GMT

I ordered it on the 24th it said it was in stock so I was just thinking it should've at least dispatched by now

But I could also be being impatient

Thank you!

Re: Ordered an add on accessory still had no dispatch info

James_B — Mon, 29 Jun 2020 08:38:07 GMT

Hi @tylagismo2,

I would have expected your order to have been dispatched by now. Please get in touch with Customer Care so we can check the status of your order.

Enjoy your game when in arrives. 🙂

James