https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-issues/m-p/925858#M309017 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/833464">@Lalalauren</a>&nbsp; &nbsp;Customer services will be able to answer your question. Give them a call on 150 from your device&nbsp;</P> Mon, 29 Jun 2020 07:15:18 GMT Chris_B 2020-06-29T07:15:18Z https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-issues/m-p/925729#M309016 <P>Hey,</P><P>&nbsp;</P><P>My app and the txt service both said I was eligible for an early upgrade if I paid a small fee. I decided today that I was happy with the price, so I ordered a new phone on early upgrade.</P><P>I've later received an email saying my order hasn't been accepted as I'm not eligible for early upgrade.</P><P>&nbsp;</P><P>Anyone have any idea why this would happen? Thanks&nbsp;</P> Sun, 28 Jun 2020 19:12:31 GMT https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-issues/m-p/925729#M309016 Lalalauren 2020-06-28T19:12:31Z https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-issues/m-p/925858#M309017 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/833464">@Lalalauren</a>&nbsp; &nbsp;Customer services will be able to answer your question. Give them a call on 150 from your device&nbsp;</P> Mon, 29 Jun 2020 07:15:18 GMT https://community.ee.co.uk/t5/Archived-Posts/Early-upgrade-issues/m-p/925858#M309017 Chris_B 2020-06-29T07:15:18Z