topic Re: Newbie help in Archived Posts

Newbie help

Gemini_61 — Sun, 28 Jun 2020 23:48:42 GMT

🙋🏻‍♀️ Hi everyone...new to all this. Asking for advice please, I think I've placed an order (receiving tomorrow), but "think" I've ordered the wrong thing 🙈😂. My contract for just broadband, so I can watch tv and have wi-fi on my phone and computer. Comes to an end and been recommended to EE. Placed the order for

...is it wrong please, before I cancel my previous broadband 🤔

Re: Newbie help

XRaySpeX — Mon, 29 Jun 2020 02:16:27 GMT

You've ordered a mobile BB router on a contract. I think. Is that what you want? You need 1 to have mobile BB at home.

There is no mention of a monthly cost for your data plan. I think it should be £20 pm.

Re: Newbie help

Gemini_61 — Mon, 29 Jun 2020 05:50:46 GMT

🙈 I need broadban for my computer and tv box...I've ordered the wrong thing then 😢. What else would I need or what would I need instead please? Knew I should'nt be allowed out alone 😂🤣

Sent from my Samsung Galaxy smartphone.

Re: Newbie help

XRaySpeX — Mon, 29 Jun 2020 06:00:14 GMT

Why do you think that you've ordered the wrong thing?

Re: Newbie help

Gemini_61 — Mon, 29 Jun 2020 06:25:07 GMT

Sorry, but I'm non the wiser 🙈, If I'm right in thinking...I wont be able to get wireless broadband with just this alone...is that right? Am I understanding that I'll also need a sim then?

My current provider supplied me with a hub that just plugs into the mains and conected to fibre by way of a cable they fitted. I 'assumed" that what I've ordered would do the same 🤔. I don't understand any of this sort of thing 🤪😂

Re: Newbie help

XRaySpeX — Mon, 29 Jun 2020 06:41:19 GMT

What you had before was fixed Home BB over a landline. This will do much the same job but over the EE mobile network.

This mobile router connects to your devices by WiFi as its name implies. It comes with a SIM so it can connect to the EE mobile network.

Re: Newbie help

Gemini_61 — Mon, 29 Jun 2020 06:59:30 GMT

Ahhh lol, so I "have" ordered the right thing 🤔. It's just witj you saying that you could'nt see a data plan with it, thats why I thought I had ordered the wrong thing 😉. I have a contract phone with another company 🙊, but connect it wireless when I'm hòme. This that I've ordered, is going to be for emails, surfing etc on my mac/ipad and watching tv on my android box....so this will do that then...so sorry if I came across wrong, just I have a really difficult time with things like this...it just all goes over my head 🤯 😂

Re: Newbie help

XRaySpeX — Mon, 29 Jun 2020 07:12:55 GMT

I meant that I couldn't see a data plan in the part of your order that you posted. As it's a contract it must have a data plan.