topic Re: Confused about order s20 in Archived Posts

Confused about order s20

Mckinnon81 — Fri, 26 Jun 2020 15:23:18 GMT

So ordered upgrade samsung s20 but a little confused as says out of stock now in stock and delivery within 1 day

Re: Confused about order s20

Christopher_G — Fri, 26 Jun 2020 17:13:57 GMT

Hi @Mckinnon81

Thanks for ordering.

Could you let me know the colour and memory size that you chose please?

I'll check stock for you.

Chris

Re: Confused about order s20

Mckinnon81 — Fri, 26 Jun 2020 18:02:28 GMT

128gb cloud blue

Re: Confused about order s20

Christopher_G — Sat, 27 Jun 2020 08:08:22 GMT

I've checked and that version is in stock and expected to be dispatched within one day, @Mckinnon81.

I'd recommend speaking to our Mobile Care team so that they can check the order for you.

Chris

Re: Confused about order s20

Mckinnon81 — Sat, 27 Jun 2020 08:42:33 GMT

Tried to track order says cant show order details right now...what option is it for mobile care team

Thanx

Re: Confused about order s20

James_B — Sat, 27 Jun 2020 10:59:26 GMT

Hi @Mckinnon81,

You can contact Customer Care on 150 from your EE phone.

Thanks

James

Re: Confused about order s20

Mckinnon81 — Sat, 27 Jun 2020 14:06:48 GMT

Yeah got through didnt wanna call as not that important but it hadnt fone through on system even though had tracking number lovely lady on phone then put it through again for me..not dpd delivery but with tech specialist delivery...

Re: Confused about order s20

James_B — Sat, 27 Jun 2020 14:25:48 GMT

Glad you got it sorted @Mckinnon81

Thanks for the update. 🙂

James