topic Re: ee order no contact in Archived Posts

ee order no contact

Markremnant79 — Tue, 23 Jun 2020 18:16:51 GMT

Ordered on the 7th of June and nothing since the order was confirmed ,

Re: ee order no contact

James_B — Wed, 24 Jun 2020 07:50:22 GMT

Hi @Markremnant79,

Welcome to the EE Community. 🙂

Was the device your ordered in stock when you placed your order?

Thanks

James

Re: ee order no contact

Markremnant79 — Wed, 24 Jun 2020 11:13:46 GMT

Said order accepted your device is on its way to you

Re: ee order no contact

James_B — Wed, 24 Jun 2020 11:18:00 GMT

Hi @Markremnant79,

What did you order?

Thanks

James

Re: ee order no contact

Markremnant79 — Wed, 24 Jun 2020 11:44:04 GMT

Order number: xkoxxxxxxxxx Date: 7 Jun 2020

Look out for a text
We’ll send delivery updates to *xxxxxxxxxxx*

Want to manage your add-ons?
*Log in to My EE >*Your order
Samsung Galaxy Watch Active2 44mm
Black
In stock
Now in stock. Usually despatched within 1 day.
*Your new plan*
Watch Plan £24
${ctx.servicePlan.product.speeds[0]}, unlimited data, 24 month plan
Upfront cost *£20.00*
Delivery *£0.00*
*Pay today:*

[mod edit: please do not post personal information on the public board. Thanks!]

Re: ee order no contact

James_B — Wed, 24 Jun 2020 12:14:36 GMT

Hi @Markremnant79,

I've double checked and the watch you ordered still showing as in stock.

Please get in touch with Customer Care so a member of the team can check the status of your order.

Thanks

James