topic Re: Order 2nd line, but no 10 percent discount in Archived Posts

Order 2nd line, but no 10 percent discount

Hafsa786 — Sat, 20 Jun 2020 07:35:11 GMT

Hello, I've Order a 2nd line, but no 10 percent discount?

Also Got first Email of confirmation but no more updates either? Is the Bedford ee store open?

I've ordered the samsung galaxy watch as a second line.

Any information would be great thank you

Regards

Hafsa Aktar.

Re: Order 2nd line, but no 10 percent discount

Katie_B — Sat, 20 Jun 2020 11:07:16 GMT

Good Afternoon @Hafsa786.

Thanks for coming to the community.

Can you see the 2nd line within your My EE?

Katie 🙂

Re: Order 2nd line, but no 10 percent discount

Hafsa786 — Sat, 20 Jun 2020 11:38:51 GMT

Not yet Katie_B, nothing showing up as of yet. It's been a day since I've placed my order an still awaiting delivery too. It's just I am confused as to why there is no break down of the second line including 10 percent discount?... no one is available to talk either?

Re: Order 2nd line, but no 10 percent discount

Katie_B — Sat, 20 Jun 2020 12:00:46 GMT

Hi @Hafsa76.

I would recommend waiting for this to appear on your account and then to check if any discount has been applied.

You can also give us a call and speak with our customer care team, you will be placed in a queue and a member of the team will be with you as soon as they can.

Katie 🙂