topic Re: Pay As You Go Order - Still No Updates in Archived Posts

Pay As You Go Order - Still No Updates

kfraser00 — Fri, 19 Jun 2020 13:02:48 GMT

Hi all.

I placed an order for a PAYG Moto G8 Plus on 09/06/20. I received an email to confirm that EE have received my order, but other than that, no updates.

I've tried calling customer services but it does not give the option to track orders. Also, the EE website doesn't allow you track PAYG orders at present.

Thanks.

Re: Pay As You Go Order - Still No Updates

Katie_B — Sat, 20 Jun 2020 09:57:14 GMT

Good Morning @kfraser00.

Since yesterday afternoon have you received an update regarding your order?

Katie.

Re: Pay As You Go Order - Still No Updates

kfraser00 — Sat, 20 Jun 2020 10:02:35 GMT

Hi Katie - thanks for the reply.

No, no updates at all.

Re: Pay As You Go Order - Still No Updates

Katie_B — Sat, 20 Jun 2020 10:04:47 GMT

I would recommend giving us a call and speaking with a member of our customer care team who can track your order @kfraser00.

Please be sure to keep us updated,

Katie.