topic Re: Accessory delivery in Archived Posts

Accessory delivery

Sofi_vr6 — Fri, 12 Jun 2020 12:00:58 GMT

I have ordered an accessory on Thursday last week, had a confirmation email, Then nothing. When should I expect delivery?

Katie_B — Fri, 12 Jun 2020 14:15:38 GMT

Good Afternoon @Sofi_vr6.

Thanks for ordering with us.

What accessory did you order?

Speak soon,

Katie 🙂

Sofi_vr6 — Fri, 12 Jun 2020 14:54:32 GMT

It’s a wireless charging pad.

Katie_B — Fri, 12 Jun 2020 15:04:20 GMT

Thanks for confirming @Sofi_vr6.

Did you receive an order number?

If yes, what shows when you track this online using the online order tracker?

Katie.

Sofi_vr6 — Fri, 12 Jun 2020 15:33:39 GMT

It says it can’t be tracked

Katie_B — Fri, 12 Jun 2020 15:36:25 GMT

I would recommend giving us a call so our customer care team can track this further for you.

Katie 🙂