topic Re: Order in Archived Posts

Order

Dselvey — Sat, 06 Jun 2020 11:59:15 GMT

I placed an order for an apple iwatch on the 28th may and It said I would receive it without 24hours. I haven’t heard anything since and I cannot track the order number as it is invalid. Can you tell me why this is? I called 150 to sit on hold to then be completely cut off when answered.

Re: Order

Katie_B — Sun, 07 Jun 2020 07:21:07 GMT

Good Morning @Dselvey.

Thanks for ordering with us.

What series did you order?

Please also provide the colour and mm size so I can check our current stock.

Katie 🙂

Re: Order

Dselvey — Sun, 07 Jun 2020 15:00:46 GMT

Hi,

I ordered the Apple Watch series 5 40mm aluminium. (gold)

thanks

Re: Order

Chloeemma — Sun, 07 Jun 2020 15:46:43 GMT

Same here, ordered a few days ago, everywhere says delivered within 48hrs/ usually 24hrs of dispatch and that you’re supposed to get a text off dpd on the day of and day before delivery

I’ve had nothing

Re: Order

Jon_K — Mon, 08 Jun 2020 07:51:56 GMT

Hi @Dselvey.

That variant is currently in stock.

If you still haven't had any notifications from DPD, I'd recommend contacting our Customer Care team.

Jon