https://community.ee.co.uk/t5/Archived-Posts/No-order-confirmation/m-p/914982#M308480 <P>I ordered an upgrade by phone yesterday 2/6/20. I haven’t received any order confirmation yet the payment has been taken and my plan has been change. I need to order number to track my phone which I was told would be delivered today 3/6/20.</P> Wed, 03 Jun 2020 07:30:32 GMT Steve114 2020-06-03T07:30:32Z https://community.ee.co.uk/t5/Archived-Posts/No-order-confirmation/m-p/914982#M308480 <P>I ordered an upgrade by phone yesterday 2/6/20. I haven’t received any order confirmation yet the payment has been taken and my plan has been change. I need to order number to track my phone which I was told would be delivered today 3/6/20.</P> Wed, 03 Jun 2020 07:30:32 GMT https://community.ee.co.uk/t5/Archived-Posts/No-order-confirmation/m-p/914982#M308480 Steve114 2020-06-03T07:30:32Z https://community.ee.co.uk/t5/Archived-Posts/No-order-confirmation/m-p/915063#M308481 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/813004">@Steve114</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>If you call freephone 0800 317 720 a customer service advisor will be able to check your order status for you.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> Wed, 03 Jun 2020 09:49:28 GMT https://community.ee.co.uk/t5/Archived-Posts/No-order-confirmation/m-p/915063#M308481 Profile closed 2020-06-03T09:49:28Z https://community.ee.co.uk/t5/Archived-Posts/No-order-confirmation/m-p/915070#M308482 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/813004">@Steve114</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Could you check your junk/spam folder to see if the email went there?</P> <P>&nbsp;</P> <P>Jon</P> Wed, 03 Jun 2020 10:01:15 GMT https://community.ee.co.uk/t5/Archived-Posts/No-order-confirmation/m-p/915070#M308482 Jon_K 2020-06-03T10:01:15Z