https://community.ee.co.uk/t5/Archived-Posts/Delivery-returned/m-p/914345#M308446 <P>I have ordered an upgrade but it never arrived, the patcel driver returned my item to ee. Can i have my phone back?</P> Mon, 01 Jun 2020 15:53:14 GMT Stefann 2020-06-01T15:53:14Z https://community.ee.co.uk/t5/Archived-Posts/Delivery-returned/m-p/914345#M308446 <P>I have ordered an upgrade but it never arrived, the patcel driver returned my item to ee. Can i have my phone back?</P> Mon, 01 Jun 2020 15:53:14 GMT https://community.ee.co.uk/t5/Archived-Posts/Delivery-returned/m-p/914345#M308446 Stefann 2020-06-01T15:53:14Z https://community.ee.co.uk/t5/Archived-Posts/Delivery-returned/m-p/914391#M308447 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/812031">@Stefann</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>if they have sent it back it would go back to the warehouse then once scanned back in &amp; your reverted back to your previous contract you will then need to upgrade again.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> Mon, 01 Jun 2020 17:16:21 GMT https://community.ee.co.uk/t5/Archived-Posts/Delivery-returned/m-p/914391#M308447 Profile closed 2020-06-01T17:16:21Z