https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/913367#M308427 <P>Hi, I want to cancel an online order but I can't get through on the phone number. The tracking number is not working either so I can't see where the product is currently. Is there an online form or email address I can use?&nbsp;</P> Fri, 29 May 2020 21:40:49 GMT KerryJ 2020-05-29T21:40:49Z https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/913367#M308427 <P>Hi, I want to cancel an online order but I can't get through on the phone number. The tracking number is not working either so I can't see where the product is currently. Is there an online form or email address I can use?&nbsp;</P> Fri, 29 May 2020 21:40:49 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/913367#M308427 KerryJ 2020-05-29T21:40:49Z https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/913372#M308428 <DIV class="in-article-module__title-cont"> <H2 id="article-title-2" class="in-article-module__title--desktop">How do I can a contract within 14 days online?</H2> <DIV class="in-article-module__title--line">&nbsp;</DIV> </DIV> <DIV class="in-article-module__section"> <DIV class="in-article-module-section-parsys parsys"> <DIV class="in-article-module parbase section"> <DIV class="in-article-module in-article-module-con in-article-module-grey in-article-module-top-padding"> <DIV class="in-article-module__main"> <DIV class="in-article-module__content"> <DIV class="in-article-module__tip"> <DIV class="in-article-module__title in-article-module__tip-title"><SPAN>To cancel a contract by email:</SPAN></DIV> <DIV class="in-article-module__tip-text"> <P>Fill in our<SPAN>&nbsp;</SPAN><A href="https://ee.co.uk/content/dam/ee-help/help-pdfs/channel_returns_v1.pdf" target="_blank">cancellation form</A><SPAN>&nbsp;</SPAN>and email&nbsp;<STRONG>channel.returns@ee.co.uk</STRONG></P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Fri, 29 May 2020 21:56:51 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/913372#M308428 XRaySpeX 2020-05-29T21:56:51Z https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/914322#M308429 <P>Thank you!&nbsp;</P> Mon, 01 Jun 2020 15:10:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/914322#M308429 KerryJ 2020-06-01T15:10:55Z https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/914325#M308430 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/810012">@KerryJ</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>&nbsp;</P> <P>Has your order now been cancelled?</P> <P>&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Mon, 01 Jun 2020 15:16:44 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/914325#M308430 Leanne_T 2020-06-01T15:16:44Z https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/914333#M308431 <P>Thanks! You're welcome <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> ! Glad I could be of assistance.Have you now managed to cancel it?</P> Mon, 01 Jun 2020 15:36:45 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-order/m-p/914333#M308431 XRaySpeX 2020-06-01T15:36:45Z