https://community.ee.co.uk/t5/Archived-Posts/Received-my-new-phone-but-did-not-get-a-new-SIM-card/m-p/914217#M308407 <P>I bought a new OPPO Reno 2 which has arrived but there was no SIM card with it. I am switching to EE from a different network but I am keeping my old number. I have been trying to call customer service but it won’t put me through because I don’t have an EE mobile number. I’m hoping someone knows how I can get a SIM card sent to me.</P> Mon, 01 Jun 2020 12:36:10 GMT Connor777 2020-06-01T12:36:10Z https://community.ee.co.uk/t5/Archived-Posts/Received-my-new-phone-but-did-not-get-a-new-SIM-card/m-p/914217#M308407 <P>I bought a new OPPO Reno 2 which has arrived but there was no SIM card with it. I am switching to EE from a different network but I am keeping my old number. I have been trying to call customer service but it won’t put me through because I don’t have an EE mobile number. I’m hoping someone knows how I can get a SIM card sent to me.</P> Mon, 01 Jun 2020 12:36:10 GMT https://community.ee.co.uk/t5/Archived-Posts/Received-my-new-phone-but-did-not-get-a-new-SIM-card/m-p/914217#M308407 Connor777 2020-06-01T12:36:10Z https://community.ee.co.uk/t5/Archived-Posts/Received-my-new-phone-but-did-not-get-a-new-SIM-card/m-p/914222#M308408 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/811820">@Connor777</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>If you call freephone 0800 317 720 you will get straight through to a customer service advisor.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> Mon, 01 Jun 2020 12:40:51 GMT https://community.ee.co.uk/t5/Archived-Posts/Received-my-new-phone-but-did-not-get-a-new-SIM-card/m-p/914222#M308408 Profile closed 2020-06-01T12:40:51Z