https://community.ee.co.uk/t5/Archived-Posts/The-confirmation-of-my-order-shows-the-incorrect-device/m-p/914185#M308402 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/811770">@VE1</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>If you call 0800 317 720 a customer service advisor will be able to cancel your order and place a new order for the correct device you won't need to queue for a hour.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 01 Jun 2020 11:50:12 GMT Profile closed 2020-06-01T11:50:12Z https://community.ee.co.uk/t5/Archived-Posts/The-confirmation-of-my-order-shows-the-incorrect-device/m-p/914176#M308401 <P>I have ordered an iPhone11 Pro 64g but the confirmation of my order shows an iPhone 11 128g. How do I rectify this situation without holding on the phone for an hour?</P> Mon, 01 Jun 2020 11:39:16 GMT https://community.ee.co.uk/t5/Archived-Posts/The-confirmation-of-my-order-shows-the-incorrect-device/m-p/914176#M308401 VE1 2020-06-01T11:39:16Z https://community.ee.co.uk/t5/Archived-Posts/The-confirmation-of-my-order-shows-the-incorrect-device/m-p/914185#M308402 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/811770">@VE1</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>If you call 0800 317 720 a customer service advisor will be able to cancel your order and place a new order for the correct device you won't need to queue for a hour.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 01 Jun 2020 11:50:12 GMT https://community.ee.co.uk/t5/Archived-Posts/The-confirmation-of-my-order-shows-the-incorrect-device/m-p/914185#M308402 Profile closed 2020-06-01T11:50:12Z