topic Upgrade in Archived Posts

Upgrade

AP08 — Mon, 01 Jun 2020 09:17:49 GMT

I upgraded my phone a couple of weeks ago and took up damage cover it was meant to come with a free minute one accessories pack that I have still not received. The person I dealt with when ordering my phone was really helpful so no complaints there just wondered if there was a problem with getting the pack as was waiting for the screen proctector and didn’t want to order one then the pack arrives

Re: Upgrade

Chris_B — Mon, 01 Jun 2020 09:24:13 GMT

@AP08 You should of got it with the device, you’ll need to call customer services about this.

Re: Upgrade

Leanne_T — Mon, 01 Jun 2020 10:11:09 GMT

Hi @AP08

Thanks for coming to the community 🙂

If you give us a call on 150 as @Chris_B has advised, we can get this checked for you.

Let us know how you get on.

Leanne.