topic Sim not updated. in Archived Posts

Sim not updated.

Pat1963 — Sun, 31 May 2020 05:53:24 GMT

Hi upgraded to unlimited data last night. However still showing on app and texts I have only 7gb of data?

Chris_B — Sun, 31 May 2020 09:14:37 GMT

@Pat1963 It doesn’t change start the way it will take up to 24+ hours to change.

Leanne_T — Sun, 31 May 2020 13:29:00 GMT

Hi there @Pat1963

Thanks for coming to the community.

Did you get an email confirming the Sim Only upgrade?

If so, did this show the plan would start on your next bill date or straight away?

Leanne.