topic Re: Delivery in Archived Posts

Delivery

Tiffanymay — Thu, 28 May 2020 16:40:04 GMT

Hi, sorry if this is a bit of a silly question however yesterday I ordered a new iPhone 11, I then recieved an email from ee with a reference number and that it would come between 2pm and 4pm today however I've heard nothing else and no delivery today. I was wondering whether they're taking longer to deliver right now or I should chase up ee.

I'm a very nervous person when it comes to deliveries so any help would be appreciated, thank you!

Re: Delivery

Katie_B — Fri, 29 May 2020 07:19:54 GMT

Hello @Tiffanymay.

Welcome to the EE Community.

Since yesterday, have you received any more information regarding your delivery?

Katie 🙂

Re: Delivery

Tiffanymay — Fri, 29 May 2020 07:28:00 GMT

Thankyou!

No more information recieved, also when I apply the reference number to the online tracking search it just shows an error message😳

Re: Delivery

Katie_B — Fri, 29 May 2020 07:31:13 GMT

Thanks for getting back to me @Tiffanymay.

I would recommend giving us a call so our customer care team can help track this for you.

Katie 🙂