topic Re: Tracking order in Archived Posts

Tracking order

chantelleand — Wed, 27 May 2020 08:03:27 GMT

I’ve been trying to track my order as it says it is to be delivered today at some point however I have had no text/email to say when and when trying to check through the website using my order/reference number it is coming up ‘sorry we cannot track your order right now’ but will keep me up to date via email/text message. To which I have received neither!!

Re: Tracking order

Leanne_T — Wed, 27 May 2020 10:36:55 GMT

Hi @chantelleand

Thanks for coming to the community.

Could you let me know where it says the order will be delivered today?

Have you had a text message from DPD to let you know the delivery will be today?

If not, when did you place the order and what device, or accessory have you ordered?

Speak soon 🙂

Leanne.