https://community.ee.co.uk/t5/Archived-Posts/Mismatch/m-p/909948#M305345 <P>I have made an order for an upgrade. I received an order confirmation but the next email says there's a discrepancy between the order form and account.</P><P>There's a number to call but offices are closed all weekend.</P><P>Any ideas what this could be?</P> Sat, 23 May 2020 08:56:39 GMT McK627 2020-05-23T08:56:39Z https://community.ee.co.uk/t5/Archived-Posts/Mismatch/m-p/909948#M305345 <P>I have made an order for an upgrade. I received an order confirmation but the next email says there's a discrepancy between the order form and account.</P><P>There's a number to call but offices are closed all weekend.</P><P>Any ideas what this could be?</P> Sat, 23 May 2020 08:56:39 GMT https://community.ee.co.uk/t5/Archived-Posts/Mismatch/m-p/909948#M305345 McK627 2020-05-23T08:56:39Z https://community.ee.co.uk/t5/Archived-Posts/Mismatch/m-p/909950#M305346 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/801966">@McK627</a>&nbsp;</P> <P>&nbsp;</P> <P>You would need to speak to EE CS on 150 for the reason. It maybe they need to validate your identification.</P> <P>&nbsp;</P> <P>Thanks</P> Sat, 23 May 2020 09:02:48 GMT https://community.ee.co.uk/t5/Archived-Posts/Mismatch/m-p/909950#M305346 Northerner 2020-05-23T09:02:48Z