Active 2 watch - missing

Speedbum9 — Fri, 22 May 2020 09:57:50 GMT

hiya,

i placed an order for the above the same day as i ordered my S10, i've recieved the phone, but not the watch and it's not showing on my account.

its showing on my basket that i still need to pay for the phone, but i have checked my bank account and it has gone out!

can someone come back to me please on both of these

Re: Active 2 watch - missing

Jon_K — Fri, 22 May 2020 12:52:44 GMT

Welcome to the community.

Did you get a confirmation email for the watch?

I'd recommend contacting our Customer Care team about the phone, so they can check your account and see what is going on.

Jon