topic Re: Phone delivery in Archived Posts

Phone delivery

Brendan82 — Tue, 19 May 2020 20:55:58 GMT

Hi,

I ordered a Huawei P30 Lite on 09/05/20, but it still hasn't arrived.

I got an email saying I should look out for an email with a link to track my order, but I haven't received anything.

I tried to track my order myself, but when I searched, it came up with an error message.

Is the delay due to the COVID-19 situation, or has something gone wrong with my order?

Thanks,

Brendan

Re: Phone delivery

Profile closed — Tue, 19 May 2020 22:18:25 GMT

Hi @Brendan82

Welcome to the EE Community,

If the Order Tracker doesn't display any information call freephone 0800 317 720 and a customer service advisor will be able to give you a update on your order.

Thanks,

David.

Re: Phone delivery

Brendan82 — Fri, 22 May 2020 07:44:06 GMT

Thanks David, I'll give that a go.